Shipping Policy

Shipping Terms

National Supply Network offers very competitive pricing and in some occasions allows for free shipping. Only certain items marked with the shipping logo may qualify. Qualifying items must be ordered online and be over the $100.00 minimum excluding any additional costs or taxes. Also, qualifying items only ship within the continental United States. Free shipping only qualifies on standard UPS ground, not over-sized or heavy weight and non-standard ground shipments do not qualify. All freight truck and hazardous items are also excluded from the free shipping offers.

Free shipping items are more than often not the most competitive products! We all know that there is always a shipping fee when products move from one location to another. Products listed as free shipping typically institute higher margins to absorb these shipping fee's. Companies most often use  high shipping algorithums for worst case scenerio of a small order dollar or quantity.   

Our website is geared for industrial and government clients which understand that the very best prices can be achieved when they buy in large quantity and dollar volume. It's advised to use the quotation form or simply email a request when obtaining large quantity or dollar value. We achieve many accolades from many of the most discerning of clients of our excellent overall value and service.

Order processing may take from 1 to 3 business days for order handling plus processing time with the average process time 1 business day. The vast majority of our listed products are in stock and should ship within 48 hours after being processed. Please check the order status via your login. Shipping data is entered as we receive the information from our manufacturers. Other shipping methods are available on the checkout page if you want your purchase delivered faster. We do not guarantee any delivery method or time frame and can only estimate the potential receipt of order.

Some items can be picked up at one of our nine distribution centers located across the United States. Contact us via with the item id number and your complete address so we can determine if the is a viable option.

We reserve all rights to change or end this or any offer at any time. Select items can ship to Alaska & Hawaii, additional charges apply. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories.

National Supply Network diligently works at providing correct pricing and shipping information via our website but mistakes do happen during data entry or when incorrect information is provided by our manufacturers. We will notify you of any price or shipping discrepancy and allow you to decide how you would like to proceed under revised terms or decide to cancel your order. National Supply Network reserves all rights to deny all orders, cancel orders, make or determine refunds, and make any changes required to fill the requested order. Estimated parcel shipping and truck freight amounts are provided to give approximate amounts. The approximate shipping or freight amounts will be used for authorization, it’s the customer’s obligation to pay actual shipping or freight charges and a second credit card charge is obligated by the customer/client. All order placements give National Supply Network the express permission to notify customers of these additional charges or unpaid balances via invoice and credit card charge.

All returns are subject to National Supply Network standard return policy. Go to our terms and conditions link for information about the terms of sale when using National Supply Network website. Void where prohibited.

National Supply Network reserves all rights concerning orders placed via this or any company owned website, including fax, phone or any contractual documentation.